The continuing shift toward digital advertising doesn’t mean that traditional channels will be neglected in 2019. In fact, advertisers across the globe are beginning to strategize how to effectively leverage both traditional and digital advertising and more closely mirror how their audiences consume media. That’s part of a larger trend of convergence within the total marketing and advertising landscape.
“Brands are continuing to break down the traditional marketing silos and think about customer experience first and foremost,” said Sara Whiteleather, vice president of media at US-based AMP Agency. “That applies to traditional vs. digital and paid vs. owned. They’re thinking holistically about how to reach consumers across all the different touchpoints in the full marketing ecosystem.”
Brad Simms, president and CEO of global business agency Gale Partners, agrees. “There’s a real opportunity in 2019 for brands to tell sequential stories across different media platforms in a progressive fashion,” he said. “They’re starting to think about how to build interesting narratives about their brand, instead of just hammering people with the same message over and over again.”
But the path to cross-channel coordination isn’t easy, and it won’t be a reality for many companies in 2019. An average of 28% of marketers worldwide identified websites, mobile apps and video advertising, common channels for ad messages, as “siloed” at their organizations, according to a September 2018 Salesforce survey. That figure was higher for emerging marketing channels, like voice assistants and mobile messaging, but even some so-called traditional digital channels like email were above average.