Porque a decisão do Facebook de esconder likes e video views muda o marketing
Em artigo de Garrett Sloane do Advertising Age entendemos como e porque a decisão da maior rede social do Planeta de não mostrar mais os likes e número de views impacta o marketing das marcas. E a ansiedade online.
FACEBOOK HIDING LIKES AND VIDEO VIEWS COULD FORCE PUBLISHERS TO SHIFT STRATEGIES
Media and brands are likely to be affected by the removal of social scores from public view
By Garett Sloane. Published on September 27, 2019.
Such a change, if made permanent, could ultimately affect publishers and brands looking for visibility on the social network, according to marketing and publishing execs.
The theory goes that like counts add social undue pressure on the average user, who might begin to put too much weight on how popular (or not) their posts are on Facebook. The rationale goes that if Facebook were to no longer show users how many likes a given post received, then it might generate less anxiety around sharing on Facebook. “People are using the ‘like’ counter as way to measure their self-worth,” says David Cohn, senior director of AlphaGroup, which is a tech incubator within the publishing group Advanced Local.
Likes, or lack thereof, may be stressful for everyday users, but they are partly how publishers and brands measure their actual worth on Facebook. “Just as the likes have been validation for users,” Cohn says, “they have been validating for publishers, as well.”
Under the trial system, publishers, brands and users are still shown how many likes their posts receive—the tally is just hidden from the public. Their concern is that the viewers are more inclined to hit the like button when they see others have already clicked, Cohn says. “Removing the like count is a positive for the psychology of the individual,” Cohn says. “But because it changes the dynamic for publishers, it could change their editorial decisions.”
Rival Snapchat in many ways rose to prominence on a promise of pressure-free sharing, devoid of like buttons and featuring images that disappeared within 24 hours. Facebook even borrowed the disappearing videos feature, stealing the idea for Stories, to encourage more sharing. Twitter, too, has recently begun to rethink how it displays social scores by lowering the visibility of follower counts and experimenting with likes and comments.